Privacy Policy

1. Information We Collect

We may collect:

• Name
• Email address
• Uploaded stories
• Photographs
• Videos
• Voice recordings
• Project information
• Device and browser information
• Payment-related information

2. Payment Processing

Payments are processed through trusted third-party payment processors such as Stripe.

We do not store complete credit card information on our servers.

3. How We Use Information

We use customer information to:

• Create requested songs and videos
• Process orders
• Provide customer support
• Improve our services
• Communicate project updates
• Prevent fraud

4. AI Processing

Customer-submitted materials may be processed by trusted third-party artificial intelligence service providers solely for the purpose of generating requested content.

5. Data Retention

Project files, uploaded materials, and deliverables may be retained for up to twelve (12) months following project completion.

We reserve the right to delete project files after this period.

6. Information Sharing

We do not sell personal information.

Information may be shared only with:

• Payment processors
• Hosting providers
• AI technology providers
• Customer support providers
• Legal authorities when required by law

7. Security

We implement commercially reasonable safeguards to protect customer information.

However, no online system can be guaranteed to be completely secure.

8. California Privacy Rights

California residents may request access, correction, or deletion of personal information as permitted by applicable law.

9. Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

10. Contact

If you have any questions about this Privacy Policy, please contact us at hello@songmadeforyou.com.